An important facet of business process outsourcing is
its ability to free corporate executives from some of their day-to-day
process management responsibilities. Conventionally, executives spend 80
percent of their time in management of details and only 20 percent on
formulating strategies. But the scenario is remarkably different when
the business process is outsourced. Once a process is successfully
outsourced, the ratio can be easily reversed. In such situations,
executives get more time. This saved time helps them tremendously to
explore new revenue areas, accelerate other projects and focus on their
customers. This, beyond doubt, leads to productivity improvements.
Companies that outsource their business processes are often able to
capture new efficiencies and in the process improve upon their
productivity. They are in a better position to reallocate their
resources to other important projects. This also helps their employees
to increase their efficiency and productivity. In most cases,
high-caliber subject-matter experts are brought in to design and manage
these processes. They bring with them increased productivity and years
of experience that most companies don't have access to or can't afford
on their own. Availability of highly qualified skill pool and faster
adoption of well-defined business processes leads to productivity
improvements without compromising on quality.
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Business Process Outsourcing |