India definitely enjoys the benefits of a vast pool
of skilled workers who are proficient in English language. India
produces the largest number of graduates every year and most of these
graduates have the knowledge of English language. Thus, language is one
of those factors which attract MNCs to contract out their business
operations to Indian BPOs and IT companies. Though there are competitors
like China which also have a large pool of skilled workers but they
don't have enough graduates who have command over English language.
In addition to this the Indian education system also places strong
emphasis on mathematics and science. This has resulted into a large
number of science and engineering graduates. Mastery over quantitative
concepts coupled with English proficiency makes India one of the hot
spots of the IT/BPO word. It has enabled the India to take advantage of
the current international demand for IT.
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Business Process Outsourcing |