BPO India- Strengths at a Glance

• Great history in software development
• English Language proficiency
• Government Support and policies
• Cost advantage
• Strong tertiary education
• Process quality focus
• Skilled workforce
• Expertise in new technologies
• Entrepreneurship
• Reasonable technical innovations
• Reverse brain drain
• Existing long term relationships
• Creation of global brands
• BPO & Call center offerings
• Expansion of existing relationships
• Chinese domestic & export market
• Leverage relationships in West to access overseas markets
• Indian domestic-market growth