Since the beginning of the IT and BPO revolution in
India many cities have come up on the IT Landscape of India. Here we are
highlighting some of the important IT and BPO cities of India plus
prominent firms, area of specialization and the total number of
employees engaged.
Delhi and NCR (includes Gurgaon and Noida). Call centers, transaction
processing, chip design, software etc. The prominent companies are GE,
American Express, ST Microelectronics, Wipro Spectramind, Convergys,
Daksh, and ExL. All of them employ approx. 73,000 people.
Mumbai. Financial research, back office, software etc. Prominent BPOs
are TCS, MphasiS, i-flex, Morgan Stanley, Citigroup etc. and they employ
approx. 62,050 workers.
Bangalore. Here the BPOs are mainly engaged in Chip design, software,
Bio-informatics, call centers, IT consulting, tax processing etc. Main
firms are Infosys, Wipro, Intel, IBM, SAP, SAS, Dell, Tisco, TI,
Motorola, HP, Oracle, Yahoo, AOL, E & Y, Accenture etc. and the
total number of employees are approx. 109,500.
Hyderabad. Main areas of work are software, back office and product
design. HSBC, Satyam, Microsoft are some of the prominent players of the
field employing as many as 36,500 people.
Chennai. Software, transaction, processing and animation are the main
areas of their specialization. Some of the prominent BPOs are Cognizant,
Standard Chartered, Polaris, EDS and Pentamedia. Together they employ as
many as 51,100 people.
Kolkata. The BPOs of the region concentrate mainly in Consultation and
software. PwC, IBM, ITC InfoTech, TCS are some of the prominent players
of the field employing around 7,300 people.
Pune Call centers, chip design, embedded software are the main areas.
MsourcE, C-DAC, Persistent Systems, Zensar are the key players and they
employ approx. 7,300 people.