Availability of suitable human resources is one of
those factors which have made India one of the hotspots of BPO/IT
industry. India is home to a vast pool of human resources consisting of
educated, English speaking, tech-savvy personnel. Every year,
approximately 19 million students are enrolled in high schools and 10
million students in pre-graduate degree courses across India. Moreover,
2.1 million graduates and 0.3 million post-graduates pass out of India's
non-engineering colleges. These figures very well give the idea of human
resources availability in India.
This great pool of human resources holds the key to IT/BPO destination
i.e. India. If the flow from high schools to graduate courses increases
even marginally, there will be a massive increase in the number of
skilled workers available to the IT/BPO industry. If we calculate the
availability of human resources at current rates, there will
approximately be 17 million people available to the IT industry by the
year 2008.
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Business Process Outsourcing |